Rennie Communications Ltd is committed to protecting the privacy of our website users. In this policy we set how we will deal with your personal details.
Any information collected and stored, including cookies will be of the following kind:
- Your visits and use of our website.
- Information provided for the use of registering and/or subscribing to our website service.
- Information provided for the business purposes, quotes, analysis etc.
- Contact details, such as name and address which are provided in the course of booking a training course and downloading information.
We may collect information about your visits to our website such as IP address, location, browser type, referral source, length of visit and number of page views. This information may be used to improve our website's usability. This data is not personally identifiable.
Cookies Are Used On This Website
Some of the services we use such as Google Analytics, Clicky Analytics and addThis set cookies to allow us to gather anonymous data about your usage of our website.
A cookie is a text file sent by a web server to a web browser and stored in the browser. The file is then sent back to the server each time the browser requests a page form the server. This enables the web server to identify and track the web browser.
We may send a cookie which may be stored by your browser on your computer’s hard drive. The information we obtain from the cookie could be used to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you.
Using Your Personal Data
Our lawful bases for processing your personal data are: contract (e.g. for the purposes of providing a quote or requested information in order to do business with you) or consent (e.g. you provide your contact details in order to request information from us).
In addition to the uses already identified we may use your personal information to:
- Improve your browsing experience by personalising the website.
- Send training documentation by email.
- Provide other companies with statistical information about our users; however, this information will not be used to identify an individual user.
We will not provide any personal information to a third party unless you have given your permission.
How Long We Keep Your Data
If you have placed a booking through us, we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.
Consent will remain valid after initial collection or any other positive contact.
For all first party data: 24 months.
In addition to disclosures already discussed we may need to disclose the following information:
- Where a country’s legal system requires us to disclose your personal information.
- In connection with any legal proceedings or prospective legal proceedings.
- In order to establish, exercise or defend our legal rights. (including providing information to others for the purposes of fraud prevention and reducing credit risk)
International Data Transfers
Information that we collect may be stored and processed by third party data processing companies to enable us to provide you with a suitable service. We only deal with reputable data processors and we are confident that your data is stored securely in accordance with data protection best practice.
If you are in the European Union, information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.
Security of Your Personal Data
We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted.
All data relating to non-customers who have been inactive for more than six months will be deleted from our contact records. Inactive means that they have not opened any email or visited our website during that time period. Customer records will be held for longer in accordance with financial and business requirements.
Third Party Websites
Our website contains links to other websites. We are not responsible for the privacy policies of any third party websites.
You may instruct us to provide you with any personal information we hold about you.
This policy together with our website terms and conditions constitutes the entire agreement between you and us in relation to your use of our website, and supersedes all previous agreements in respect of your use of this website.